Privacy Policy
How we protect and handle your data
Last Updated: August 30, 2025
Smayl ("us", "we", or "our") operates the [smayl.io] website and the Smayl mobile application (hereinafter referred to as the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms of Service.
1. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you. This may include, but is not limited to, Personal Data such as your email address, name, phone number, usage data, and, if applicable, Protected Health Information (PHI) as defined under HIPAA.
2. Types of Data Collected
Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data").
Usage Data: We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").
Protected Health Information (PHI): If you are a healthcare provider using our Service to manage patient information, the data you input may constitute PHI. We are committed to protecting the privacy and security of PHI in accordance with HIPAA requirements and any applicable Business Associate Agreement (BAA).
3. Use of Data
Smayl uses the collected data for various purposes:
- • To provide and maintain the Service
- • To notify you about changes to our Service
- • To allow you to participate in interactive features of our Service when you choose to do so
- • To provide customer care and support
- • To provide analysis or valuable information so that we can improve the Service
- • To monitor the usage of the Service
- • To detect, prevent and address technical issues
4. Data Transfer & Storage
Your information, including Personal Data and PHI, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
5. Data Security
The security of your data is important to us. We implement and maintain reasonable and appropriate technical, administrative, and physical safeguards to protect your Personal Data and PHI from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, taking into account the risks involved in the processing and the nature of the data. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Data Protection Rights (General Overview)
Depending on your location and applicable laws (such as GDPR for individuals in the European Economic Area), you may have certain data protection rights. These may include the right to access, update, or delete the information we have on you, the right of rectification, the right to object, the right of restriction, the right to data portability, and the right to withdraw consent. If you wish to exercise any of these rights, please contact us.
7. HIPAA Compliance (If Applicable)
Smayl is committed to complying with HIPAA and HITECH Act requirements for entities that handle PHI. If you are a Covered Entity or Business Associate under HIPAA, your use of the Service to manage PHI is subject to a formal Business Associate Agreement (BAA) between you and Smayl. This BAA will outline our respective obligations concerning the privacy and security of PHI.
8. Children's Privacy
Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@smayl.io
The information provided in this Privacy Policy is for general informational purposes only, and does not constitute legal advice. Smayl is not a law firm and does not provide legal opinions or recommendations. You should consult with a qualified legal professional to ensure this policy meets your specific business needs and complies with all applicable data protection laws and regulations, including GDPR and HIPAA.